Saga Warranty

The Saga Factory Warranty lasts 6 Months from receiving merchandise. The Saga Factory Warranty only applies to Snow Apparel & Outerwear. This Saga Factory warranty does not include soft goods, street wear or accessories. Refer to 30 day return policy for soft goods.

• The warranty does not cover normal wear and tear on the product.
• The warranty does not cover the result of hard bails, snags, or tumbles over sticks and stones.
• The warranty does not cover defect due to improper fit.
• The warranty does not cover defect resulting from improper washing, drying, and/or detergents.
• We roll our pants up when walking through the parking lot and ask that you do the same.

If you have a repair issue past the Factory Warranty then please email us with your specific problem and we will do our best to assist you and fix your gear.

If during the season you have any claims due to manufacturer defect, we will arrange  to have your gear repaired or replaced without charge. We will do everything in our power to have your repair or exchange turned around in less than 2 weeks. We ask that the customer pays to ship the items to us and we will use the same shipping method to send it back to you.  For your protection we recommend all customers use a tracking method for shipping all returns.

Comply with All of the Above? Send Warranties to: