Exchanges & Returns

Saga guarantees 100% Customer satisfaction on all purchases placed through shop.sagaouterwear.com. If you are unhappy with your purchase for any reason we will offer a full refund.  If you are unhappy with the size or color, we will gladly exchange the item, plus cover the shipping cost to return the item to you.

• Products must be kept with tags & bags and new re-sellable condition.
• Policy lasts for 30 days from the date of receiving goods.
• This 30 day policy includes all items purchase only from the Saga Online Store.
• All returns made within the 30 day policy will be refunded in full minus a 7% restocking fee.
• If returns are received after 30 days, Saga reserves the right to refuse the return or charge an additional 3% restocking fee.
• Refunds do not include shipping costs.

There are NO exchanges or returns on Closeout, Clearance, Sale Items or Boardshorts

Comply with All of the Above? Send Returns/Exchanges to:

If you feel your return requires special attention or services please contact us directly and we will assist you on the fastest method of resolution.

We place a priority on email. We pride our Brand on answering emails and resolving any and all issues as soon as they arise. If your email has not brought you a solution within 2 business days feel free to call us.

We do not return phone calls to international locations. If you leave us a voice mail regarding an international order please leave us your Name, and Order Number. We will respond by email with 2 business days.

For specific help with Returns & Exchanges Email:

returns@sagaouterwear.com